1. Recommendations from experts: Actionable UX suggestions that you can test or implement directly on your website developed specifically for your business.
2. Detailed presentation with visual examples, mockups, industry benchmarks, research, case studies and detailed plans that you can implement immediately.
3. A/B-testing roadmap: a list with all UX recommendations with suggested priorities and further prioritisation framework.
4. Workshop for your team: Interactive sessions with your team to discuss and understand recommendations.
5. Follow-Up Support: Ongoing consultative support to implement and test changes.
We start with an intro call to discuss your UX concerns and get to know each other. If you have a specific request or are open to UX suggestions, we recommend a UX review. After understanding your request, we select the right service.
Next, you'll fill out a project brief with your website URL or app link/APK/Figma file and background information on the problem, including relevant user research and previous A/B testing results.
Then, you'll receive the UX audit and consultation.
Our UX optimization consultations are aimed at various stakeholders, including business teams. We recommend involving everyone who works with your website or app and is involved in product decisions— business owners, product stakeholders, CRO/UX managers, marketing teams, and relevant agencies or partners.
While product and UX teams are closest to optimizing user experience, other departments also play a role and benefit from hearing an external consultant's perspective. The end user's experience is a collective responsibility, requiring collaborative decision-making.
Yes, we specialize in App User Experience, which differs from mobile web.
Our consultants bring extensive experience from the Google UX consulting team, where we served as design advocates, learning and sharing best practices from Google products with external companies to enhance their websites. By adhering to Google’s methodologies and best UX practices, we’ve identified the consultation types clients love most: Mobile Web reviews, App UX reviews, User Labs, and Google Design Sprints. These services form the core of our offerings, making our approach unique and unparalleled in the industry.
By focusing on a few key services, we’ve mastered and streamlined our delivery, offering world-class service at an affordable price. Our UX reports are uniquely comprehensive, featuring visual examples, research, competitor benchmarks, and case studies to ensure clarity for UX professionals and other departments like marketing.
Additionally, our top-class workshops help deliver recommendations effectively to your team, ensuring everyone is on the same page. We also specialize in app UX and can enhance your in-app experience with best practices in conversion rate optimization (CRO) and more.
No. Specializing in consulting only, we gain deep expertise in conversion rate optimization across various industries. While we don't offer implementation services or recommend partners, we can consult with your existing partners if needed.
A Google Design Sprint is a structured, design-thinking process to quickly solve big UX challenges. It involves discovery calls, workshop preparation, and a half-day sprint facilitated by our team, resulting in a prototype and optional user tests.
User Labs involve interviewing real users, analyzing their feedback, and using these insights to enhance your product. This service includes user interviews, a workshop to discuss findings, and a roadmap with key takeaways and action items.
With the upcoming EU legislation in 2025, all businesses must ensure their websites are accessible to all users. An Accessibility UX review helps identify and fix accessibility issues, ensuring compliance and avoiding legal problems. This service includes a detailed site assessment and actionable recommendations to meet the new standards.
Yes, we partner with media agencies to tackle specific UX challenges and improve conversion rates. Reach out to discuss how we can optimize your clients' landing pages, website speed, checkout flow, app onboarding funnel, and prepare them for 2024 cookie deprecation and 2025 EU accessibility legislation. Partnering with agencies that have access to client data helps us prove hypotheses and achieve successful outcomes for everyone.
Since we work with clients across various geographies and economies, our prices vary depending on the market and the complexity of the user journey being reviewed. However, with our well-defined services and expertise, our UX review prices can start as low as €500. This rate is unmatched for product experts from Google with years of consulting experience. Book a call with us to discuss your UX challenge.